Problem-solving produces an emotional benefit, not a financial one
As humans, when we see a problem, we’re actually pretty good at coming up with solutions. Just because we’re good at it, it doesn’t…
As humans, when we see a problem, we’re actually pretty good at coming up with solutions. Just because we’re good at it, it doesn’t…
Innovation is about solving problems in a unique and beneficial way, but how you approach the problem has significant impact on how successful and sustainable…
That phrase and its evil siblings, ‘that’s not how we do it here’ and ‘if it ain’t broke, don’t fix it’ are, potentially, the seven…
Business leaders are fairly confident they know the cost of “business as usual.” They’re good at asking, “what will it cost to innovate,” “what’s the…
Sensing mechanisms can tune you into the hints and clues of either customer dissatisfaction or opportunity. Sensing mechanisms, when used to their full advantage, can…
The future doesn’t just appear, it is constantly developing. By looking for, by listening for clues to how the future is developing you won’t be…
Do you use a traditional sales process: selling a product and never seeing it again? If you are, you’re missing opportunities to deepen your customer…
Market research is valuable. It supplies you with statistics about segment spend and customer buying habits. It also helps you understand what your customers say…
Traditional market research techniques focus on data and metrics; on logical analysis. These provide only a fraction of the available knowledge and insight necessary for…
Within the next two decades Autonomous Vehicles (AVs) are set to topple industry giants, disrupt or decimate the 20 primary industries listed below, and potentially…
People don’t buy stuff. They buy what stuff does for them—producing their desired results or at least helping them make progress towards their desired results.…
Just as organizations have jobs for which they hire and fire employees, customers have jobs for which they hire and fire tools or solutions. Customers…
Leon Segal is quoted in, The Art of Innovation[i], as saying, “Innovation begins with an eye,” though it’s not so much about what you look…
Successful innovation is only possible when an organization’s strategy, culture and capabilities are all aligned. An innovation strategy unsupported by or in conflict with either…
Organizational Learning, the process of creating, retaining, and transferring knowledge within an organization, is a perennial management topic, but Organizational Unlearning is far more important.…